Shipping Policy
Currently we only ship within the USA, Germany, France, Australia, United Kingdom, and Canada. Orders are generally shipped within 48 hrs.
– Handling time: 3-5 Business days
– Shipping time: 7-15 Business days
Shipping rates: $5.99 for all products. For each country, the highest rate is applied once to the whole order. While we use reasonable efforts to satisfy the shipping and delivery dates provided above, we shall not be liable for any delays in shipments.
Order changes
Once your order has been confirmed, it can’t be modified or cancelled. If you’d wish to return a product, you need to start the returns procedure once you’ve received the item.
Item not received
If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered, you need to contact the carrier to locate your package as once the item is shipped we don’t have control over it (once it’s with the carrier). However, if the problem still persists kindly email us at [email protected] and we will try our best to help you.
Sometimes tracking information won’t be available. This could be due to technical issues which prevent the tracking information from updating on the app. In such cases, if you’re still unable to locate your item, please contact us at [email protected] and we’ll assist you.
Customer Support 24/7
Phone: +1 816-364-1089
Mail: [email protected]
Business address: 20994 State Hwy K, St Joseph, MO 64505, United States